Shipping Policy

Last Updated: DATE

1. Introduction

This Shipping Policy explains delivery timelines and shipping conditions applicable to orders placed on www.trusttree.co.in. By placing an order on the Site, you agree to the shipping terms described herein.

2. Shipping Coverage

We offer shipping services across select locations based on serviceability. Shipping timelines vary depending on the delivery PIN code and regional location.

3. Delivery Timelines

Delivery timelines are calculated in working days only. Timelines start after dispatch confirmation. The timelines mentioned below are estimates. These timelines are indicative and not guaranteed. Actual delivery may vary due to operational factors. Logistics capacity may affect delivery. Regional accessibility may cause changes. Courier partner performance may impact timelines. Weather conditions may cause delays. Unforeseen circumstances may affect delivery.

Estimated timelines are as follows:

• Within Kolkata PIN codes: Delivery within three working days.
• Beyond Kolkata and within West Bengal PIN codes: Delivery within five working days.
• Outside West Bengal: Delivery within seven days.

All delivery timelines remain subject to product availability and successful dispatch.

4. Product Availability

All shipping timelines are strictly subject to product availability. Orders may be delayed if the product is temporarily unavailable. Dispatch will be initiated only after availability is confirmed.

5. Dispatch and Processing

Orders are processed after confirmation and internal verification. Dispatch timelines depend on stock readiness and operational capacity. Order confirmation does not indicate dispatch.

6. Delivery Conditions

Delivery timelines are indicative and not guaranteed. Delays may occur due to logistical constraints. Courier-related delays may arise. Weather conditions may impact delivery.

7. Customer Responsibilities

Customers are responsible for providing accurate shipping details. Delays caused due to incorrect or incomplete address information are not the responsibility of TrustTree.

8. Third Party Logistics

Shipping and delivery may be handled by third-party logistics partners. TrustTree is not liable for delays caused by courier partners after dispatch.

9. Policy Updates

We may update this Shipping Policy from time to time. Changes will take effect upon posting on the Site with a revised update date.

10. Contact Information

For queries related to shipping, contact:
Email: hello@trusttree.co.in